Legal

Deposit & Withdrawal Policy

Which funding methods are accepted, how a deposit or withdrawal is processed, and the checks applied before funds move.

Not yet published

The operative text of this document has not been published yet. This page sets out what the document will cover so the structure can be reviewed; it is not itself a policy and should not be relied on as one.

Scope

What this document will cover

Clients funding or withdrawing from an account on a deployment we operate.

01
Accepted deposit and withdrawal methods, and which can be combined
02
Standard processing windows and what can extend them
03
Verification required before a deposit or withdrawal is released
04
Why a withdrawal returns to its original funding source by default
05
How a cooling-off refund is handled before any trading activity
06
Handling of a deposit made in error or into an unverified account
07
The restriction on settling withdrawals to a third party

The rest of the legal set

Privacy Policy

How personal data is collected, used, stored and shared when you use this website or a deployment we operate.

Cookie Policy

Which cookies and similar technologies this website sets, what each one does, and how to control them.

AML & KYC Policy

The anti-money-laundering and know-your-customer standards applied to counterparties and to deployments we operate.

Complaints Policy

How to raise a complaint, what happens after you do, and the timescales you can expect at each stage.

Restricted Countries Policy

Which jurisdictions we do not onboard clients from or provide services into, and how that list is maintained.

Questions

Need this before it is published?

Firms carrying out due diligence often need these documents ahead of a public release. Ask and we will tell you where the current draft stands.