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Infrastructure & Integration

Your trading platform, run by people who only run trading platforms

Building the server is a week of work. Keeping it correct is a job — swaps, sessions, corporate actions, gateways, patches, backups and the 3am alert. We take that job, for the platforms you already run.

Who holds the pager
Your trading platformUs
Provider connectionsUs
Hosting and failoverUs
Monitoring and escalationUs
Pricing and risk policyYou
Client relationshipsYou
120+Platform environments managedIndicative
5–10 daysTypical build to go-liveIndicative
24/7Monitored coverageIndicative
$180k+Annual cost of an in-house platform teamIndicative

See it live

Scoped credentials for every environment

Production and staging credentials are issued, scoped and rotated from one console, with rate limits and an audit trail on every key.

Production and staging environment credentials with rate limits and an audit log

What happens when nobody owns it

A trading platform does not fail loudly. It drifts.

None of these are exotic failures. They are the four that show up on almost every environment we are asked to look at.

Swaps drift out of date

Rates get set once at launch and then follow nothing. Months later the desk is paying carry it never priced for, and nobody can say when it started.

Sessions miss the calendar

A holiday schedule changes, the trading session does not, and clients trade an instrument into a closed market. It is always found by a client first.

Backups are never restored

A backup job that has run nightly for two years is not a backup until somebody has restored from it. Most teams find out on the day it matters.

Alerts go to a dead channel

Monitoring gets set up by whoever built the server, wired to their inbox, and keeps firing there long after they leave the company.

The rhythm of the work

Platform administration is a calendar, not a queue

Weekdays

Watch, and change nothing without a reason

Feed health, gateway state, rejection rates and resource pressure are checked continuously. Configuration changes go through a request with a rollback plan attached, not straight onto the live server.

Rollover

The part everyone forgets until it hurts

Triple swap days, session boundaries and instrument expiries are handled on a calendar rather than reactively. Corporate actions on equity CFDs are applied before the market opens, not after a client asks.

Weekends

Patching, restores and the things that need the market shut

Updates, certificate renewals and failover rehearsals happen in the window where nothing is trading. Restores are tested on a schedule so the backup is proven rather than assumed.

Engagement models

Three ways this usually starts

Build

A new environment, done once and done right

Provisioning, symbol and group modelling, provider connections and go-live. You end up with an environment that matches your book rather than a default install.

  • Environment provisioning

  • Symbol and group modelling

  • Provider connections

  • Rehearsed go-live

RunMost common

The whole thing, continuously

Everything in Build, then ongoing configuration, monitoring, patching, hosting and a named engineer who knows your setup. The common shape for a desk with no platform team.

  • Ongoing configuration

  • 24/7 monitoring

  • Managed hosting and failover

  • Named engineer

Audit

A second opinion on what you already run

We review the environment you have, document what we would change and why, and hand you the findings. No obligation to move anything to us afterwards.

  • Configuration review

  • Risk and exposure findings

  • Infrastructure assessment

  • Written recommendations

Against doing it yourself

The honest comparison

An in-house platform engineer is the right answer for some desks. This is what the trade-off actually looks like.

One in-house hireManaged by us
Coverage

Business hours, one person deep

Continuous, with a rota behind it

Holiday cover

The desk waits

Handover to a colleague on the same account

Platform depth

Whatever one hire happens to know

A team across several platforms

Time to hire

Months, then months to ramp

Days

Change control

Usually informal

Requested, reviewed, logged, reversible

Failover

Documented, rarely tested

Rehearsed on a schedule

Onboarding

Nothing changes until we understand what is there

  1. 1

    Review

    We go through your current environment, your provider connections and how your book is structured, and write down what we find.

  2. 2

    Plan

    You get a scoped plan: what changes, in what order, what carries risk, and what happens on the day of any cutover.

  3. 3

    Transition

    Access is handed over, monitoring is attached, and we shadow the environment before we start changing anything in it.

  4. 4

    Run

    Standing coverage begins, with a named engineer, an agreed escalation path and a change log you can read.

The infrastructure underneath

Most of what makes a platform reliable is decided before it ever goes live.

Redundant by default

A live server and a standby that is actually kept in step, rather than a second machine that has not been booted since the day it was provisioned.

Failover that has been used

Cutting over to the standby is rehearsed in a quiet window, so the first time it happens is not during a market event.

Network protection

Filtering in front of the platform, with access to administrative interfaces restricted to known addresses rather than left open to the internet.

Restores, not backups

Backup jobs are verified by restoring them into an isolated environment on a schedule, which is the only way to know they work.

FAQ

Platform integration: common questions

6 short answers to what teams ask before a demo.

Setup, configuration, monitoring and managed hosting for MetaTrader 5, MetaTrader 4, cTrader and third-party bridges, run by a dedicated platform team instead of your own staff.

MetaTrader 5, MetaTrader 4 and cTrader, plus bridge and aggregation software such as oneZero, PrimeXM and Centroid, with a managed path onto BridgeX if you want to consolidate.

Yes. A migration covers environment provisioning, symbol and group modelling, provider connections, data carry-over and a rehearsed cutover.

Configuration and tuning of groups, symbols, spreads, swaps and sessions, plus continuous monitoring of quote staleness, gateway state, rejections and latency, with escalation to a named engineer.

Yes. Demo, test and staging environments run alongside the live server, and trade, account and quote data can be exported on a schedule into your own database.

Running a platform well means safe configuration changes, plugin and gateway upkeep, monitoring outside office hours and tested failover. A team that does only this covers those without you hiring for every specialism.

Still have a question?

A specialist will answer it directly, with your set-up in mind.

Ask a specialist
Start with a look

Send us the environment you already have

We will review the configuration, the provider connections and the infrastructure, and tell you plainly what we would change — whether or not you move it to us.

Call us+971 52 654 0123WhatsApp+971 52 654 0123Email usinfo@multiprimex.com
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