Client Area
Where a client’s money sits and how it moves
Wallets hold balances per currency, deposits show live progress, transfers between a client’s own accounts are instant, and withdrawals carry whatever safeguards your desk requires.
In
Deposits show live progress rather than a spinner, so a client knows their money arrived.
Between
Moving value between a client's own accounts is a ledger entry — immediate, and free.
Out
Withdrawals pass allow-lists, limits and cooling periods before anything is reserved.
The three movements that matter
In, between and out — each with different requirements and different risks
Multi-currency wallets
A balance per enabled currency, fiat and digital, with available and total tracked separately so pending activity is never double-counted.
Deposits with progress
Card, transfer and digital asset deposits show their live state, including confirmations accumulating, rather than appearing only once complete.
Instant internal transfers
Moving value between a client's wallets and trading accounts is a ledger entry, not a withdrawal and a redeposit, so it is immediate and free.
Guarded withdrawals
Allow-listed destinations, second-factor confirmation and cooling periods after sensitive changes, all configured per client group.
Everything ledgered
Every movement writes an entry referencing its cause, so a client statement and your reconciliation read from the same record.
See it live
Funding, from the client’s phone
A deposit method and amount are chosen in seconds, with the same live status and safeguards the desktop client area shows.
A deposit and a withdrawal, end to end
The asymmetry is deliberate: money in should be easy, money out should be deliberate
Money in and around
No approval neededCredited when it is real
The provider or network confirms, the ledger entry is written, and the available balance moves. The client sees each stage rather than a spinner.
Between their own accounts
An internal transfer writes matching entries on both sides immediately. Nothing leaves your platform, so nothing needs approval or a fee.
Money out
Checks first, alwaysWithdrawal checks run first
Destination allow-list, limits and any active cooling period are validated before the request is created and the balance reserved.
Debited on execution
The balance is debited when the transfer actually executes, not when it is requested, so a pending request cannot be spent twice.
What good money handling prevents
Funding is the largest source of both support load and fraud risk.
Fewer status enquiries
Live deposit progress answers the single most common support question.
Lower fraud losses
Allow-lists and cooling periods remove most of the value of a compromised session.
More trading
Instant internal transfers mean a client can move funds to an opportunity immediately.
Clean reconciliation
Ledgered movements referencing provider transactions make month end a query.
FAQ
Wallets and transfers: common questions
6 short answers to what teams ask before a demo.
Yes. A balance is held per enabled currency, fiat and digital alike, with available and total tracked separately so pending activity is never counted twice.
Yes. Moving value between a client's own wallets and trading accounts is a pair of ledger entries rather than a withdrawal and a new deposit, so it completes immediately and carries no external fee.
When the provider or network confirms it, according to the threshold you configure per method or asset. The client sees the pending state and its progress throughout.
Destination allow-lists with a delay before a new address is usable, second-factor confirmation, per-transaction and rolling limits, and a cooling period after a password or two-factor change.
On execution. The amount is reserved when the request is created, which prevents it being traded, and debited only once the transfer has been carried out.
Yes, where you have enabled more than one for that asset. The fee and the amount that will actually arrive are shown per network before they confirm, because those differ by chain. PayVault holds the network configuration behind it.
Still have a question?
A specialist will answer it directly, with your set-up in mind.
Ask a specialistWalk a deposit and a withdrawal with us
We will process both end to end on a live environment, including the approval queue your team would use.