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Security & Protection

Protection that is part of the platform, not an add-on

Two-factor authentication, session control, device revocation and withdrawal safeguards ship with the platform and are enabled from day one. Clients manage most of it themselves, which is the point.

Active sessions

3
  • Chrome · Windows

    Dubai, AE · Active now

    This device
  • TradeX mobile app

    Dubai, AE · 2h ago

    Revoke
  • Safari · macOS

    London, GB · 3d ago

    Revoke

Two-factor required for withdrawals

Threat and control

Almost every account compromise follows the same few patterns

These are the controls that break them.

ThreatControlOutcome

Stolen password

Second factor on login

Sign-in fails without the code

Compromised session

Withdrawal allow-list

Funds can only reach confirmed destinations

Account takeover

Cooling period after reset

Withdrawals held while the owner can react

Silent access

Session list and activity log

The client sees and revokes it themselves

See it live

Two-factor and device controls, in one settings screen

Two-factor, device management and withdrawal safeguards sit as toggles a client can review and change themselves, without opening a support ticket.

Mobile account security screen with a security score, passkey and device list

What good security is worth commercially

Incidents cost money, but they cost reputation faster.

Fewer compromised accounts

Mandatory second factors and allow-listed destinations close the two routes most incidents take.

Lower support load

Clients who see and revoke their own sessions do not open a ticket to ask.

Defensible records

A complete activity log means a disputed withdrawal is answered from evidence.

FAQ

Account security: common questions

5 short answers to what teams ask before a demo.

That is your decision, set per client group. It can be optional for one tier and required for another, and it can be required only for sensitive actions such as withdrawals rather than on every login.

Yes. The active session list shows every session with its device, approximate location and last activity, and the client can revoke any session or all of them immediately.

A client adds and confirms a destination, and it becomes usable only after the delay you configure. Withdrawals to destinations that are not on the list are refused, which removes the value of a compromised session.

A configurable delay after a sensitive change — a password reset, a two-factor reset or a first sign-in from a new device — during which withdrawals are held. It gives a legitimate owner time to react to a change they did not make.

Successful and failed logins, session creation and revocation, setting changes, API key issuance and revocation, and every withdrawal request with its outcome. Each entry carries a timestamp and origin, and both the client and your desk can read it.

Still have a question?

A specialist will answer it directly, with your set-up in mind.

Ask a specialist

Review the security model with our team

Bring your compliance requirements and we will walk through each control and what it evidences.

Call us+971 52 654 0123WhatsApp+971 52 654 0123Email usinfo@multiprimex.com
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